Chamber Training Series featuring Intermountain Healthcare's Steve Terry

From Crazy Kids to Old Timers:
The Challenges and Advantages of Four Generations in the Workplace

The traditional workplace has always had multiple generations working side by side: the fresh-faced generation of newcomers, reporting to an established middle generation that holds most management roles, who works for the older generation of senior executives who are 30 or 40 years into their careers. The modern workplace is now becoming even more generationally complex, with the older generations working past traditional retirement age and the younger generations leveraging the power derived from their high-tech skills. In this presentation we will shed light on the reasons why each generation is inclined to do what they do, and will appreciate the unique values, communication styles, and work habits of each demographic group. We will also look ahead at the new psychographic group that is coming; a group that will is transforming the way we reach consumers, do business, lead organizations, and serve society.

Steve Terry: Biographical Information

Steve Terry is a Senior Organizational Effectiveness Consultant for Intermountain Healthcare. He has a bachelor’s and master’s degree in Organizational Communication from Brigham Young University.

Since joining Intermountain in 1996, he has been involved in the development of an extensive Leadership Development program and presents workshops on a variety of topics such as leadership, service quality, team relationships, communications, and personal development to groups around the country. Steve also serves as an Executive Coach to physicians and leaders throughout Intermountain Healthcare.

Prior to joining Intermountain Healthcare, Steve worked as a Human Resource leader in Anchorage, Alaska for 15 years. A book he wrote about the Inupiat Eskimo people, Maniilaq, Prophet from the Edge of Nowhere, has been published.