THE GREATER ZION CONVENTION & TOURISM OFFICE PRESENTS: WASHINGTON COUNTY: MAKING IT MEMORABLE
THE GREATER ZION CONVENTION & TOURISM OFFICE PRESENTS: WASHINGTON COUNTY:
MAKING IT
MEMORABLE
This free interactive 3-hour workshop designed for hospitality employees focuses on helping participants create memorable visitor experiences through stronger communication, emotional connection, personalization, and practical hospitality techniques.
Participants will explore how words, tone, body language, and
communication style influence the visitor experience while learning
simple ways to better connect with travelers and confidently recommend local experiences.
The session will also include practical exercises focused on visitor engagement, community collaboration, and creating experiences that encourage guests to stay longer and explore more throughout Washington County.
Date and Time
Tuesday Sep 22, 2026
9:00 AM - 4:00 PM MDT
DATES & TIMES:
Tuesday-Thursday, September 22, 23, 24 9 a.m.-12 p.m. and 1 p.m.- 4 p.m. each day
Location
Tuesday & Thursday, Washington County Admin Building 3rd Floor Training Room
Wednesday, Canyon Community Center in Springdale
Contact Information
If you have any questions please contact Matthew Watson, Partner Relations & Strategic Insights Manager for the Greater Zion Convention & Tourism Office via Matthew.Watson@washco.utah.gov