Chamber Luncheon With Brad Anderson, Customer Service: Making it Memorable

Join Brad Anderson, from Blueprint, for this interactive session on recognizing and delivering memorable service to the four different personality styles of customers.   This session includes a fun discussion on recognizing and understanding our customers in person, and over the phone.  By the end of this session you will better know your own personal style, know the four main customer styles and learn some simple actionable ideas on how to better sell and provide service your customer. 

Brad J. Anderson / Senior Training Architect & President
Biography
Since 2009, Brad J. Anderson and the team at Blueprint Creation have built a worldwide fan club, using a distinctive high-energy and fun teaching style, to show tens of thousands of sales veterans how to increase revenue and improve their customer service.
Brad's ability to comfortably connect with individuals works to create an amazing training style.  His ability to adapt to a variety of industries has made him a frequent speaker on sales and service for numerous retail, medical, multi-family, call center, insurance, heavy equipment rental, hospitality and manufacturing industries.  His programs have been so popular, they are frequently played to the applause of audiences throughout The Americas, Europe, Asia and Australia.   
In additional to Brad's sales and service training experience, he holds advanced degrees in management from Fox Valley College and from the University of Wisconsin-Stout.  Brad will invite you to discover everything your team needs to know when it comes to delivering consistent sales and service in an unforgettable way.